Shipping & Policies 

SHIPPING: 

Shipping may take up to 7 days however, due to the pandemic some region may experience a delay up 15 days. New York area being one the most impacted region may take up 30 days to receive package.

We apologize for any inconvenience  


RETURNS:

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS:

To return an item, please email customer service at lbvbnow@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address

La Belle Vie Boutique (LBVB) 

Attn:Returns RMA #

3005 Carling Ottawa, 

Ontario K2b 7S9 Canada 

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.   



REFUNDS:

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed



EXCEPTIONS:

The following items cannot be returned: 

 ● if item has been used 

 ● if item is unsealed 

 ● if item is damagedFor any further inquiries, please contact us on our social media or the email below to arrange a refund or exchange. 

 PLEASE NOTE:  

Sale items are FINAL SALE and cannot be returned.

 If you have any questions concerning our return policy,please contact us 

lbvbnow@gmail.com